g444 Privacy Policy

1 Introduction

This Privacy Policy ("Policy") describes how g444 ("g444," "we," "us," "our") collects, processes, stores, uses, and protects the personal information of individuals ("you," "your," "User," "Player") who visit, register on, or interact with the g444 online casino and sports betting platform available at g444.asia and any associated mobile or web interfaces.

g444 is committed to protecting your privacy and handling your personal data with transparency, integrity, and care. We process personal data only where we have a lawful basis for doing so and only to the extent necessary for the purposes described in this Policy.

By registering an account, accessing the g444 platform, or submitting any personal information to g444, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not register or continue to use the g444 platform.

This Policy should be read alongside g444's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2 Personal Data We Collect

g444 collects personal data from you directly, automatically through your use of the platform, and in some cases from third-party sources. The categories of personal data we collect include:

Registration & Identity Data:

• Full legal name, date of birth, gender
• Pakistani CNIC number or passport number (for KYC verification)
• Email address and/or Pakistani mobile number
• Residential address (city, province, postal code)
• Scanned or photographed copies of identity and address verification documents

Financial & Transaction Data:

• JazzCash or Easypaisa mobile wallet account identifiers
• Bank account details (for bank transfer withdrawals via HBL, UBL, Meezan Bank, Bank Alfalah)
• Deposit and withdrawal transaction records including amounts, dates, and reference numbers
• Account balance history and wagering records

Technical & Usage Data:

• IP address, device type, operating system, and browser type
• Session timestamps and duration
• Pages visited, games played, betting markets accessed
• Geolocation data (city-level, derived from IP address)
• Login history and device fingerprint data

Communications Data:

• Records of support tickets, live chat transcripts, and email correspondence with g444
• Feedback and survey responses you voluntarily submit

Responsible Gaming Data:

• Self-exclusion requests, cooling-off periods, and deposit or loss limit settings applied to your account

3 How We Use Your Personal Data

g444 uses the personal data we collect for the following purposes:

• Account Administration: To create, manage, verify, and maintain your g444 account and to authenticate your identity when you sign in.
• Service Delivery: To provide you with access to casino games, sports betting markets, live dealer tables, promotions, and all other features of the g444 platform.
• Payment Processing: To process your PKR deposits and withdrawals via your chosen payment method and to maintain accurate financial records.
• KYC & AML Compliance: To verify your identity and age, to detect and prevent fraud, money laundering, and other financial crime, and to comply with applicable legal and regulatory obligations.
• Security & Fraud Prevention: To monitor account activity for suspicious behaviour, protect the integrity of the platform, and safeguard against unauthorised access.
• Responsible Gaming: To apply and enforce deposit limits, self-exclusion requests, and other responsible gaming controls you have set on your account, and to proactively identify players who may be exhibiting signs of problem gambling.
• Customer Support: To respond to your queries, complaints, and support requests in a timely and effective manner.
• Legal Compliance: To comply with applicable laws, regulations, court orders, and requests from competent authorities.
• Marketing Communications: Where you have provided explicit consent, to send you promotional emails or SMS messages about g444 bonuses, new games, and events including PSL cricket promotions. You may withdraw consent at any time.
• Platform Improvement: To analyse aggregated usage data for the purpose of improving the g444 platform, fixing bugs, and enhancing user experience.

4 Legal Basis for Processing

g444 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and g444 — including account creation, payment processing, game access, and support.
• Legal Obligation: Processing required to comply with applicable law, including anti-money-laundering regulations, KYC requirements, and responses to lawful authority requests.
• Legitimate Interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your data protection rights.
• Consent: Processing for direct marketing communications, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing & Disclosure

g444 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We may share your personal data with third parties only in the following circumstances:

• Service Providers: Trusted third-party vendors who provide services to g444 including payment processing, identity verification, cloud hosting, customer support software, and anti-fraud tools. These providers process data on g444's behalf under strict contractual data processing agreements and are not permitted to use your data for any purpose beyond the contracted service.
• Game Software Providers: Licensed casino game developers whose software is hosted on the g444 platform may process limited technical data (session identifiers, bet records) necessary to operate their games. Game providers operate under separate licensing and data agreements.
• Regulatory & Law Enforcement Authorities: Where required by applicable law, court order, or lawful request from a competent authority, g444 will disclose personal data without prior notice to the account holder. This includes reporting obligations under anti-money-laundering and counter-terrorism-financing frameworks.
• Business Transfers: In the event of a merger, acquisition, or sale of g444 or substantially all of its assets, your personal data may be transferred to the acquiring entity, subject to equivalent privacy protections.

6 International Data Transfers

As an online platform serving Pakistani players, some of g444's data processing operations and service providers may be located outside Pakistan. Where personal data is transferred internationally, g444 takes appropriate safeguards to ensure that your data receives a level of protection consistent with this Policy, including contractual clauses and vendor due diligence requirements.

By using the g444 platform, you acknowledge that your personal data may be transferred to, stored in, and processed in jurisdictions outside your country of residence as part of normal platform operations.

7 Data Retention

g444 retains your personal data for as long as your account remains active and for a further period as required to comply with applicable legal obligations. Specific retention periods include:

• Account and identity data: Retained for the duration of your account plus a minimum of five (5) years following account closure, in accordance with anti-money-laundering record-keeping obligations.
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Support and communications records: Retained for up to three (3) years from the date of the interaction.
• Marketing consent records: Retained for the period of consent and for a further three (3) years following withdrawal of consent, for the purpose of demonstrating compliance.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised.

8 Cookies & Tracking Technologies

g444 uses cookies and similar tracking technologies on its platform. A cookie is a small text file placed on your device when you visit a website. g444 uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies that keep you logged in to your g444 account. These cookies cannot be disabled without affecting core platform functionality.
• Performance & Analytics Cookies: Used to collect aggregated data about how players interact with the g444 platform — which pages are visited most, how long sessions last, and where errors occur. This data is used solely to improve the platform and is not linked to individual player identities.
• Functional Cookies: Used to remember your preferences such as language settings, display preferences, and recently accessed game categories.
• Security Cookies: Used to detect and prevent fraudulent activity, including CSRF tokens and device fingerprinting data used to flag login attempts from unrecognised devices.

You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your ability to use some features of the g444 platform. g444 does not use third-party advertising cookies or cross-site tracking technologies.

9 Your Data Rights

Subject to applicable law and g444's legal retention obligations, you have the following rights in relation to your personal data held by g444:

• Right of Access: You may request a copy of the personal data g444 holds about you. g444 will respond to verified access requests within 30 days.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data. You can update most account information directly from your g444 account settings.
• Right to Erasure: You may request deletion of your personal data where g444 no longer has a lawful basis for retaining it. Note that legal retention obligations — particularly AML record-keeping requirements — may prevent immediate erasure of certain data categories.
• Right to Restrict Processing: You may request that g444 restricts the processing of your personal data in certain circumstances, such as where the accuracy of the data is contested.
• Right to Object: You may object to processing based on legitimate interests, including profiling for responsible gaming monitoring purposes. You also have an absolute right to object to processing for direct marketing at any time.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw consent at any time via your account settings or by contacting support. Withdrawal does not affect the lawfulness of prior processing.

To exercise any of these rights, contact g444's data team at [email protected] with the subject line "Data Rights Request." We will acknowledge your request within 5 business days and fulfil it within 30 days, or inform you if an extension is required.

10 Security Measures

g444 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and g444 servers
• AES-256 encryption for sensitive data fields stored in databases
• Bcrypt or equivalent hashing for all stored passwords — g444 never stores passwords in plain text
• Optional two-factor authentication (2FA) for player account access
• Intrusion detection systems and regular penetration testing of platform infrastructure
• Role-based access controls limiting internal staff access to personal data on a need-to-know basis
• Regular security audits and vulnerability assessments by qualified security professionals

Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your g444 account credentials and for promptly reporting any suspected unauthorised access to your account by contacting [email protected].

11 Minors & Age Verification

g444 is strictly an adults-only platform for users aged 18 and over. g444 does not knowingly collect or process personal data of individuals under the age of 18. Age verification is mandatory for all accounts prior to making withdrawals, and g444 reserves the right to request age verification documentation at any stage of the registration or account lifecycle.

If g444 discovers that personal data has been collected from a person under 18, that account will be immediately suspended and the personal data deleted in accordance with applicable law, except where retention is required for the purpose of reporting the incident to relevant authorities.

If you have reason to believe that a minor is accessing your account or device, change your credentials immediately and contact g444 support. Parents and guardians are encouraged to use device-level parental controls to restrict access to online gaming platforms.

12 Changes to This Policy

g444 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, g444 will notify registered users via the email address or mobile number on record at least 7 days before the changes take effect, except where immediate amendment is required by law or regulatory direction.

The date of the most recent revision is displayed at the top of this page. Continued use of the g444 platform following notification of policy changes constitutes your acceptance of the revised Policy. We recommend reviewing this page periodically to remain informed of how g444 protects your personal data.

13 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by g444, please contact our support and data team:

• Email: [email protected] — subject line: "Privacy Enquiry" or "Data Rights Request"
• Response Time: Within 2 hours for general queries; within 5 business days for formal data rights requests
• Support Hours: 24 hours a day, 7 days a week, in English

g444 takes all privacy enquiries seriously and will work with you to resolve any concern in a timely and transparent manner.